Shipping Policy
Processing Time
Orders are processed within 1-5 business days. Once your order is processed, we will provide you with a confirmation email containing tracking information.
Shipping Times
Since we work with suppliers worldwide, estimated shipping times are as follows:
- Standard Shipping: 15-30 business days
- Expedited Shipping: 10-20 business days (available on select items)
Please note that these are estimated times and can vary depending on the destination and potential delays in customs. We will update you as much as possible if any delays occur.
Tracking Information
Tracking details will be sent to you as soon as your order ships. Please allow 3-7 days for tracking updates to begin appearing. Note that some items may ship separately, so you may receive multiple tracking numbers if ordering more than one item.
Customs, Duties, and Taxes
Additional fees for customs, duties, or taxes are the responsibility of the buyer. We recommend checking with your local customs office for any additional charges.
Shipping Delays
Due to factors such as weather, holidays, or high demand, some shipping times may be extended. We will make every effort to inform you if this occurs, and we appreciate your patience.
Questions?
If you have any questions about your order or shipping, please contact us at admin@thegoodsgallery.co.uk.